Surveillance policy

Purpose

The purpose of the surveillance is to prevent crime, such as burglary and vandalism, and to assist the police with the investigation of crime.

Areas under surveillance

In accordance with the TV Surveillance Act § 2d, subsection 1, the National Museum monitors areas, which are immediately adjacent to the entrances and facades of the Museum buildings.

Signs with pictograms and QR code have been set up at the entrances to the buildings and visitor locations. When the QR code is scanned, this policy will appear in a Danish and English version. This Policy is also available at the Information desk.

Employees at the Museum are informed about the surveillance policy in the museum's privacy policy for employees, which is currently handed out in connection with employment and is also available in the staff handbook.

Artisans and others who regularly visit the Museum are given an information letter.

The National Museum's exterior cameras are registered in the police register (POLCAM).

In accordance with Article 14 of the General Data Protection Regulation the Museum must as data controller, inform monitored persons about their rights in connection with the processing of data.

This policy is available at www.natmus.dk.

Processing and the legal basis

The National Museum processes the recordings pursuant to Article 6, subsection of the Personal Data Regulation. 1, e (general information) and section 8, subsection of the Data Protection Act. 1 and 2 (information about criminal offences).

The recordings are processed and stored in I-PRO.

The National Museum treats the recordings as confidential. The Museum's head of security, security technician and head of the Guard can access the recordings. Guards in the Museum's security room can view the recordings for up to 30 days. The footage can, if relevant, be shown to the Museum's management and HR/Legal.

The recordings are stored for up to 30 days and deleted automatically. In these situations, the recordings may be stored for a longer time:

If the National Museum receives a request for access pursuant to Article 15 of the Personal Data Regulation and Section 22 of the Data Protection Act, the recordings in question will only be deleted when the request for access and any appeals have been processed.

The recordings may be stored for a longer period if this is necessary for the sake of a reported criminal offence.

Disclosure

Recordings can be passed on to the police for crime-solving purposes based on section 4 c of the TV Surveillance Act. Recordings will not be passed on to anyone other than the police unless it’s required by law or it’s according to a consent from the person(s) on the recordings.

If the National Museum pursuant to the Personal Data Regulation art. 15 releases recordings to a registered person, other personal data on the recordings will be anonymized before the Museum releases a recording.

The rights of the data subjects

Persons whose movements have been recorded by one of the Museum's surveillance cameras may contact the Museum to obtain a copy of the recordings (right to access information). The National Museum will ask for a copy of ID with a picture, e.g., passport or driver's license. The National Museum will also ask to be informed of time and place where a person is expected to appear on the recordings.

For other rights of a data subject, including the right to object and the right to deletion, see the Museum's privacy policy at www.natmus.dk

Questions or complaints

The National Museum, Frederiksholms Kanal 12, 1220 is data controller. The National Museum can be contacted at digital.post@natmus.dk regarding questions about this policy, surveillance or the Museum's processing of personal data, including a complaint regarding the processing

The National Museum's data protection advisor is Kammeradvokaten, Kalvebod Brygge 32, 1560 København V. The data protection advisor can be contacted for questions or complaints at dponatmus@kammeradvokaten.dk

Complaints about the processing of personal data can also be submitted to the Danish Data Protection Authority. Please see the Danish Data Protection Authority's website.

Complaints about installation of surveillance cameras, demands regarding signage etc. can be lodged to the police.

Entry into force

This policy was revised October 31 2024 by the Information and Security Committee.